Key Holder - Retail Sales Associate
DXL8 months ago
Philadelphia, Pennsylvania, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Key Holder - Retail Sales Associate
Join the leading specialty retailer in men's Big + Tall apparel as a Retail Sales Associate, Key Holder. We’re looking for someone dedicated to forming lasting relationships by offering a standout shopping experience. We seek a motivated and results-focused individual who excels at customer service and enjoys mentoring team members to achieve their goals in a dynamic environment.
Key Responsibilities
- Create welcoming experiences for each guest by engaging in meaningful conversations to understand their needs and lifestyle.
- Act as a product knowledge expert by selling and promoting a wide variety of apparel, from private labels to name brands and tailored clothing.
- Contribute to developing a highly customer-centric sales team by providing ongoing coaching and training on selling techniques, behavior, and operational standards.
Required Qualifications
- High school diploma or equivalent; a college or university degree is advantageous but not required.
- Expertise in delivering excellent customer service and resolving problems and complaints.
- Ability to lift up to 10 lbs and move up to 50 lbs.
Benefits & Perks
- Employee development with a strong emphasis on promoting from within.
- Standalone store locations offering convenience and early closures at 7 PM.
- Eligibility for quarterly bonuses as part of our team benefits.
Required Skills
Retail Operations
Team Leadership
Coaching and Training
Sales Expertise
Customer Service