Cable Technician(Connecticut)
Itg Communicationover 1 year ago
United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The Cable Technician role involves installing and repairing telecommunications cables in homes and businesses, including phone lines, internet cables, and cable television. Technicians are responsible for customer service, using diagnostic equipment, performing quality control inspections, and ensuring installations meet quality standards. The position requires good driving skills and the ability to work flexible hours while maintaining safety practices.
Key Responsibilities
- Service and troubleshoot cable products.
- Complete work orders and retrieve proper signatures for accurate billing.
- Ensure all installation work is done according to quality standards.
- Report to dispatch according to company procedures.
- Assist with work overflow.
- Follow all company policy and procedures.
- Adhere to safety policy.
- Perform installation work as required.
- Perform quality control inspections.
- Help with training when needed with techs.
- Quality control inspections on your own work.
- Drive company vehicle.
- Install HSD/Cable/Phone Service as per work order.
- Communicate with supervisors and customers.
- Manage time effectively and meet scheduled timeframes.
Required Qualifications
- Customer service experience
- Mid-level driving experience
- 1 year of driving experience
- Automotive diagnostics knowledge
- Cabling experience
- Strong communication skills
Preferred Qualifications
- Technical skills in telecommunications
- Ability to work flexible hours
- Experience with quality control inspections
Benefits & Perks
- Full-time position
- Competitive pay starting from $15.69 per hour
- Flexible scheduling options
Required Skills
Automotive diagnostics
Cabling
Technical troubleshooting
Customer service
Telecommunications cable installation
Diagnostic equipment usage
Quality control inspections
Time management
Effective communication
Driving