Retail Customer Service Associate
FedEx Office7 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
POSITION SUMMARY
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders.
Required Skills
Communication
Customer Service
Product Knowledge
Problem Solving
Team Collaboration
Consultative Selling