Remote Consumer Direct Mortgage Banker

Position Overview

The Federal Savings Bank is expanding its Consumer Direct team in Chicago, IL. We are seeking experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank‐provided leads within our 50-state platform. There is absolutely NO COLD CALLING required in this role. Our bankers receive a high volume of hot, in-bound leads that convert at a very high percentage and gain access to a wide scope of loan programs with competitive rates—serving veteran homeowners, those seeking government refinancing assistance, and first-time home buyers.

For more details, please contact SARAH HELTON, VP of Business Development at 847-977-1858 or email shelton@thefederalsavingsbank.com.

Key Responsibilities

• Manage a high volume of bank‐provided inbound leads to originate mortgage loans.
• Provide exceptional customer service while adhering to current loan originating guidelines.
• Collaborate effectively with in‐house processing, underwriting, closing, and operations teams.
• Build and maintain your own brand within The Federal Savings Bank platform.
• Ensure compliance with all bank policies and regulatory requirements.

Required Qualifications

• Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment.
• Active NMLS #.
• Proven ability to manage time effectively when handling a high volume of inbound leads.
• Self-motivated and results-oriented with a disciplined approach to lead management.
• Strong interpersonal communication skills and thorough knowledge of current loan originating procedures.
• Favorable credit and background check.

Preferred Qualifications

• Bachelor’s degree preferred.
• VA and FHA lending experience strongly preferred.
• Veterans are strongly encouraged to apply.

Benefits & Perks

• Federal Charter – Originate in all 50 states without the hassle of state licensing.
• Custom marketing options with robust support, mobile app, and marketing CRM.
• Experienced, highly trained in-house operations staff covering Processing, Underwriting, and Closing.
• Quick turn times with a goal to close loans in 30 days or less.
• Diverse loan products for every scenario including FHA, VA, Conventional, USDA, Jumbo, 203k & Renovation, Portfolio, ITIN, Condos/Co-ops, Construction, HECM’s, Multi-Family, Commercial, and Personal Loans.
• Strong Secondary Department with over 50 investor relationships and direct seller access to Fannie Mae, Freddie Mac, and Ginnie Mae.
• Secure work environment for both office-based and remote Bankers.
• Coaching programs led by Sales Division Leaders for managers and loan officers looking to grow their business or teams.
• Unique culture encouraging originators to build their own brand within the bank’s platform.
• Weekly National Sales Meetings to share bank and industry news.
• Comprehensive Health, Dental, and Vision insurance plans (including company-paid life insurance).
• Competitive Flex Spending Accounts (FSAs).
• Employee Assistance Programs (EAPs) for financial planning, emotional support, legal guidance, and work-life balance.
• Robust 401k matching.
• Employee appreciation events and national recognition programs.
• A true team culture dedicated to helping homebuyers finance their dream homes.