MEDICAL ASSISTANT- Call Center

Position Overview

Valley Health Physician Alliance, part of a growing healthcare network in Las Vegas, is dedicated to exceptional patient care in vibrant communities near iconic locations such as Summerlin and Green Valley. The Medical Assistant plays a vital role by supporting physicians with patient examinations, taking vital signs, performing procedures like venipuncture, recording documentation in the Electronic Medical Record, and assisting with front desk operations – all under direct physician supervision.

For more about us, visit our website.

Key Responsibilities

• Participate in decision-making and process improvement initiatives.
• Communicate effectively within and beyond the assigned team.
• Focus on the issue at hand rather than the individual.
• Assist with daily clerical operations including answering multi-line phone systems and document copying.
• Accurately file patient charts and scan documents as necessary.
• Schedule patient appointments, return visits, and specialist consultations.
• Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as required.
• Perform other duties as assigned.

Required Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Assistant Program required.
• Current BLS/CPR certification required.
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant.
• Familiarity with medical terminology.
• Experience with patient check-in and check-out process according to clinic protocol.
• Knowledge of general medical office procedures and end-of-day cash balancing with charge reconciliation.

Benefits & Perks

• A challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match.
• Career development opportunities within UHS and its 300+ subsidiaries.