Outside Sales - Field Account Manager (Multifamily), Phoenix AZ

About the position

Join a Growing Industry Leader in the Heart of Phoenix! Redi Carpet, the premier flooring provider for the multifamily housing industry, is looking for a driven and relationship‑focused Field Account Manager to support our expanding presence in the Phoenix market. If you thrive in a fast‑paced, service‑oriented environment and have experience in multifamily housing, HVAC, distribution sales, or other field‑based B2B industries, this is an opportunity to bring your expertise to a company that values initiative, customer partnership, and results. As a Field Account Manager, you’ll be the face of Redi Carpet—building strong client relationships, identifying growth opportunities, and delivering solutions that keep our customers coming back. If you’re energized by outside sales, hands-on customer engagement, and making a visible impact on your territory, we’d love to meet you.

Responsibilities

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Requirements

• This position requires: operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week.
• If selected for this position: the company will run a Motor Vehicle Record (MVR) report.
• A requirement of this position: an acceptable MVR report.
• Typically requires: BS/BA in a related discipline.
• Generally: 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
• Certification: is required in some areas.

Nice-to-haves

• Bachelor’s degree: in business administration or a related field.
• Business-to-Business sales experience: including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency: with Salesforce.