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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">Title: Customer Care Advocate</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Department: Customer Care</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Union: Teamsters 986</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Grade: 20</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">FLSA: Non-exempt</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">Hours per week: 40</p>
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<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Summary</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status.</p>
 <p style="line-height: 1.6; margin-bottom: 15px;">"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII)." </p>
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Customer Care Advocate 1

Job Description

Job description

Position Summary

Required Skills