Certified Medical Assistant/Administrative Assistant

Benefits

• Competitive salary
• Paid time off
• Training & development
• Wellness resources

Job Summary

• Performs a variety of duties to include psychiatric office secretarial duties and administrative tasks which require knowledge of customer service, insurances, co-pays, deductibles, practice policies to ensure patient satisfaction and positive outcomes. Also assists with Certified Medical Assistant duties like vital signs, injection administration and Transcranial Magnetic Stimulation treatments.

ROLE AND RESPONSIBILITIES

• Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the practice.
• Collect information from patients, including insurance information, money for copays and contact information to put into electronic medical record.
• Check insurance eligibility on patients with appointments and call patients whose insurance is not active.
• Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner.
• Maintain office inventory, ensuring there are always efficient levels of medical supplies and other office equipment.
• Assist medical staff with responding to correspondence, including email and physical letters.
• Takes monies owed, posts monies and produces a receipt for the patient.
• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services.
• Maintains master calendar for medical staff.
• Completes required paperwork or documentation.

· Ensure patient has signed consent forms for TMS, authorizations by insurance are in place and TMS sessions are administered according to protocols.

· Assist provider with cortical mappings, measurements and cap placement.

· Explaining TMS procedures and its possible effects on patients, as well as answering questions.

Skills:

• Administrative Skills
• Calendar Management
• Certified Medical Assistant
• Clinical Assessment
• Co-Payments
• Customer Support/Service
• Documentation
• Electronic Medical Records
• Informed Consent
• Injections
• Insurance
• Inventory Management
• Medical Assistance
• Medical Products
• Needs Assessment
• Office Equipment
• Patient Care Authorizations
• Psychiatry and Mental Health
• Telephone Skills
• Time Management
• Training/Teaching