Medical Assistant Senior

Position Overview

Location: Primary Care Clinic, Metairie, LA
Schedule: Full-time

Medical Assistant or Certified Medical Assistant – your job is more than a job. As a Medical Assistant, you're on the front line of care, anticipating and answering the needs of patients with kindness, respect, and empathy. You provide both clinical and administrative assistance to physicians, providers, and clinical staff, ensuring smooth patient flow and a safe, welcoming environment. Your experience, skills, compassion, and that special "little something extra" make you unique, and we’re excited to see what you bring to our team.

Key Responsibilities

• Clinical: Measures and records vital signs, assists with patient arrivals, appointment scheduling, exam room preparation, specimen collection, and maintains cleanliness and safety of clinic equipment.
• Documentation: Accurately maintains patient records in the Electronic Medical Record system, navigates lab and radiology results, updates demographics, and prepares necessary safety reports.
• Professionalism and Support: Exhibits honesty, promptness, courtesy and respect in all interactions, manages patient and co-worker concerns professionally, and maintains confidentiality.
• Safety and Infection Control: Implements standard and transmission-based precautions, ensures patient safety during clinic visits, reports hazards, and actively participates in quality improvement initiatives.
• Clerical Support: Assists with gathering clinical documentation, retrieves external medical records, scans correspondence into the electronic system, and efficiently routes telephone calls.

Required Qualifications

• Minimum: High School diploma, GED or equivalent, or 2 years of appropriate work experience.
• Current American Heart Association BLS certification.
• For Certified Medical Assistant: Certification accepted from the American Association of Medical Assistants, the National Healthcareer Association (Certified Clinical Medical Assistant), or via NPCE.

Preferred Qualifications

• Deliver healthcare with heart and provide compassionate care.
• Exude positivity and a genuine desire to make a difference in every patient interaction.
• Embrace authenticity, originality, equity, and inclusion as part of the workplace culture.
• Bring creativity and a problem-solving mindset to deliver one-of-a-kind care.