Benefits Partner-Remote Eligible

Position Overview

Smartsheet is a tech company with a human story to tell – empowering teams to manage projects, automate workflows, and rapidly build secure solutions with simple no‑code tools. We’re looking for a Benefit Partner who loves diving into data and supporting internal customers with their benefits. In this remote eligible role, you will assist with the administration of benefits and retirement programs (including medical, dental, vision, life and disability insurance, and 401(k) plans) as part of our growing HR team at a high‑growth SaaS company.

Key Responsibilities

• Lead benefit programs, including administering our 401(k) plan, flexible spending and reimbursement accounts, and life insurance.
• Manage international benefit offerings in APAC (Australia and Japan) and Costa Rica including compliance and administration.
• Perform frequent audits of benefits-related data, identifying process breakdowns and ensuring the accuracy of HRIS (Workday) and other vendor systems.
• Manage employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive customer service experience.
• Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams.
• Drive consistent project management support for annual benefit activities such as open enrollment, renewals, and plan audits, as well as cross‑functional programs.
• Report on utilization, cost, and other trends for varying levels of leadership.
• Analyze market trends and compare to our current offerings to ensure we remain competitive.
• Partner with internal HR Operations, Payroll, and People Analytics teams to deliver consistent benefits administration.

Required Qualifications

• Bachelor’s degree in Psychology, Human Resources, Business Administration or a related field, or equivalent HR experience.
• 3+ years of benefits experience with an emphasis on 401(k) administration and auditing.
• Experience using Google for Work, Smartsheet, and Workday is preferred.
• Familiarity with Costa Rican and Australian benefits is a plus.
• Strong attention to detail and accuracy for audit organization and overall data management.
• Experience handling confidential programs and sensitive information.
• Exceptional written and oral communication skills, including formal presentations to various leadership levels.
• Ability to be flexible, adapt quickly to shifting priorities, and collaborate cross‑functionally with internal and external stakeholders.
• Proven ability to work independently while applying analytical and problem‐solving skills to deliver results.

Benefits & Perks

• HSA, 100% employer‑paid premiums, or buy‑up medical/vision and dental coverage options for full‑time employees.
• Equity – Restricted Stock Units (RSUs) with all offers.
• Lucrative Employee Stock Purchase Program (15% discount).
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Monthly stipend to support your work and productivity.
• Flexible Time Away Program, plus Incidental Sick Leave.
• US employees are automatically covered under Smartsheet‑sponsored life insurance, short‑term, and long‑term disability plans.
• US employees receive 12 paid holidays per year.
• Up to 24 weeks of parental leave.
• Personal paid volunteer day to support our community.
• Opportunities for professional growth and development, including access to LinkedIn Learning online courses.
• Company‑funded perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account.
• Teleworking options from any registered location in the U.S. (role‑specific).
• Compensation: Smartsheet provides a competitive range of compensation for roles in different geographic areas. Actual compensation is determined by factors such as professional experience, education, skills, and candidate location. This role is also eligible for a market‑competitive bonus and RSU stock grant. (California & New York: $75,600 to $108,000 | All other US States: $70,000 to $100,000)