Business Intelligence Analyst

Position Overview

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team that cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation – we make it happen with our customers, wherever we work and live. Together, we are building a better world.

Caterpillar Remanufacturing is at the core of reviving value in every Cat product. With a passion for supporting sustainable solutions, our team of industry leaders is dedicated to delivering high-quality, sustainable solutions that contribute to a circular economy.

This role will be responsible for meeting with customers to understand and document their requirements, building project plans and tickets, coordinating data science projects, and developing Power BI and other visualizations to deliver results.

Salary: $97,530.00 - $146,290.00
Location: Mossville, IL; Corinth, MS; Franklin, IN; Fargo, ND
Schedule: Onsite, five days a week
Compensation: Varies based on experience, job level, and market location. Domestic relocation assistance is available.

Key Responsibilities

• Engage with customers (business partners) to gather and document detailed requirements for the Data Analytics team, including regular follow-ups to ensure satisfaction.
• Build and maintain project plans and tickets; coordinate with data scientists to ensure timely delivery of project milestones and troubleshoot issues as they arise.
• Develop and refine Power BI dashboards, visualizations, and reports based on customer requirements, ensuring data is presented in a clear and actionable manner.
• Create detailed documentation of customer requirements and project specifications, maintaining records of progress and outcomes.
• Collaborate closely with cross-functional teams to ensure alignment, provide technical assistance, and support the successful execution of projects.

Required Qualifications

• Experience Required: Prior professional experience with Power BI.
• Effective communications with an extensive understanding of concepts, tools, and techniques to accurately transmit and interpret ideas.
• Experience in requirements analysis with the ability to elicit, analyze, and document both functional and non-functional business requirements.
• Proficiency in technical writing and documentation, capable of producing manuals, reports, and guidelines.
• Background in product design and development from concept through production.
• Strong business acumen with the ability to align technical solutions to organizational challenges.
• Experience in customer relationship management, translating customer needs into actionable requirements.
• Project management skills with experience in planning, ticketing systems, and excellent organizational and time management abilities.
• Ability to develop data visualizations using Power BI to present complex data clearly.

Preferred Qualifications

• Understanding of Caterpillar's Remanufacturing Business.
• Division-level Power BI development and deployment experience.
• Proficiency in agile project management methodologies.
• Knowledge of or willingness to learn Python.
• Professional experience in a manufacturing production environment.

Benefits & Perks

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)* and Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs and Employee Assistance Program*
• Voluntary Benefits, Employee Discounts, and Career Development opportunities*
• Incentive bonus, disability benefits, life insurance, parental leave, and adoption benefits
• Tuition reimbursement; these benefits also apply to part-time employees