Letter of Credit Product Advisory Senior Associate

Position Overview

Are you excited to provide best in class client experience to our customer base, drive execution effectively, and take on ownership of client delivery? You have found the right team! As a Letter of Credit Product Advisory Associate in the Commercial Bank, you will support the team’s Vice Presidents in managing Letter of Credit transactions. In this role, you will interact directly with clients and collaborate with Commercial bankers on relationship management and product delivery for our Standby Letter of Credit (SBLC) offering. You will provide consistent, high quality service and oversee the end-to-end process while working closely with internal teams such as deal team leads, credit, legal, compliance, and business management.

Key Responsibilities

• Support Vice Presidents in managing a portfolio of clients while building strong relationships with customers and internal banking teams.
• Advise Commercial Bank US customers and bankers on best practices for Letter of Credit structuring and setup.
• Set expectations around product delivery and facilitate a smooth end-to-end Letter of Credit execution.
• Provide clients with clear guidance and transparency throughout the Letter of Credit process.
• Prepare marketing materials detailing the Letter of Credit offering for client distribution.
• Conduct reporting of new opportunities and key deal metrics to ensure accurate data capture.
• Coordinate with various internal, cross-regional teams such as Banking, Trade Finance, Credit, and Legal to ensure efficient execution.
• Consult with clients on new facilities, amendments, or cancellations of Letters of Credit.
• Manage, oversee, and escalate issues related to structuring, collateral, documentation, and complex implementations.
• Understand credit appetite and collaborate with Underwriter and Credit Teams for setting up Letters of Credit facilities and Cash Collateral when needed.

Required Qualifications

• 3+ years’ experience in Commercial banking, sales, or operations with Trade Finance / Letter of Credit exposure.
• Proven ability to build and develop relationships, with a strong internal networking aptitude.
• Excellent verbal and written communication skills, with the ability to adjust messaging for diverse audiences including C-suite executives.
• Highly organized and structured with the ability to meet tight timelines on complex deliverables.
• Experience in reviewing, understanding, or working with credit partners.
• Knowledge of Foreign Bank Guarantees.
• Experience working in or closely with front office Commercial Banking.

Preferred Qualifications

• Advanced skills with Microsoft Excel and PowerPoint.
• Creative thinker driven to deliver best-in-class deal execution.
• Self-starter who is creative and driven to provide consistent, high-quality support for excellent client experience.
• Experience working with SalesForce and workflow tools.
• Prior experience in Trade Finance or Letter of Credit sales.