Commercial Account Executive (San Ramon)

Join us in bringing joy to customer experience.

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.

Key Responsibilities

• Nurture and follow up on warm leads (no cold calls)
• Build and manage a sales pipeline
• Manage sales opportunities through all stages of the sales cycle
• Identify, qualify, and close prospects; overcome objections through consultative approach
• Meet and exceed monthly sales KPI's (key performance indicators) and monthly quota
• Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
• Articulate company value proposition
• Be the subject matter expert on all services and products offered by Five9
• Maintain a positive attitude and be a team player

Key Qualifications

• Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
• Excellent sales and presentation skills via phone, email and web-conference
• Demonstrated success in driving sales process and closing business over the phone
• Ability to articulate complex technology concepts to a technical and non-technical audience
• Experience with CRM systems, preferably Salesforce.com
• Industry experience is a huge plus, but not required
• Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
• College degree (BA/BS) is required

Desired Skills

• Knowledge and understanding of contact center and unified communications technology and concepts
• Cloud services; VoIP
• Previous experience with Salesforce.com CRM
• Software-as-a-Service Applications (Cloud) experience and understanding

Diversity and Inclusion

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Privacy Policy

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Important Note

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.