Customer Service/Sales
The Home Depotabout 1 year ago
Las Vegas, Nevada, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They learn about products using our tools and provide information to sell an entire project. Associates also learn how to greet, qualify, recommend and close every customer in their department, while handling basics in adjacent departments. They are responsible for maintaining the in-stock condition of their areas, ensuring they are clean, shop-able, and safe. In addition, associates provide a safe working and shopping environment by following all safety policies & standards, completing required safety training, and promptly addressing any hazards or unsafe conditions.
Key Responsibilities
- Provide fast, friendly service by actively seeking out customers to assess their needs.
- Learn about products using provided tools to effectively offer project solutions.
- Greet, qualify, recommend and close sales with every customer within the department.
- Maintain assigned areas in-stock, ensuring they are clean, shop-able, and safe.
- Follow all safety policies & standards, complete safety training, and report any hazards to the Manager on Duty.
Required Skills
Communication
Product Knowledge
Sales
Customer Service
Team Collaboration