Manager In Charge

Job Summary

As a Manager in Charge (MIC), you'll monitor Partner performance and address departmental/total store safety issues in the absence of the Store Director. For stores not assigned an Operations Store Leader, the MIC is also responsible for overseeing the Gas Station and floor maintenance processes of the store.

Key Responsibilities & Essential Functions

• Spends majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.
• Monitors product integrity and Partner safety.
• Ensures best practices / H-E-B standard operating procedure (SOP) compliance in every department.
• Ensures execution of Gas Station / floor maintenance processes (in Stores not assigned an Operations Store Leader).
• Ensures facility and equipment are properly maintained and in good repair.
• Monitors cost / benefits, budget, and shrink.

Qualifications & Key Requirements

• Work Experience: experience in retail management.
• Experience: in leadership / management.
• Knowledge/Skills/Abilities: Understanding of product integrity, including federal, state, and company regulations and standards.
• Interpersonal and verbal / written communication skills.
• Organization and planning skills.
• Customer service skills.
• Computer skills: including MS Office (Word, Excel), and H-E-B systems.
• Ability to build, motivate, and maintain staff.
• Ability to manage multiple priorities and shift focus between tasks.
• Education: Completion of School of Retail Management (SORM).

Licenses/Certifications

Physical Demands & Working Conditions

Function in a fast-paced, retail environment. Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift. Occasionally lift and carry 50-75 lbs. Work extended hours and/or rotating schedules.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.