Patient Registrar

Position Overview

Do you have the career opportunities as a Patient Registrar you want with your current employer? We have an exciting opportunity for you to join Del Sol Medical Center, part of the nation’s leading provider of healthcare services, HCA Healthcare. Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Registrar where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply – highly qualified candidates will be contacted for interviews.

Key Responsibilities

• Interview patients at workstations or at the bedside to obtain all necessary account information, including bedside registration utilizing carts/computers on wheels.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives, and/or other responsible individuals to obtain identifying, demographical, insurance, and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, online, or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand and explain policies regarding services, pricing, insurance billing, and payment of account.

Required Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Benefits & Perks

• Schedule: Sunday - Wednesday; 10am to 10pm; Wednesday - Saturday; 10am to 10pm
• Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug and behavioral health coverage along with free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance including tuition, student loan, certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program featuring paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.