Retail Assistant Store Manager (New Location - SoHo NYC)

Position Overview

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Note: This position will be based at our new store in SoHo.

The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager by hiring, training, and developing staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

Key Responsibilities

• Create and maintain a "Total Customer Satisfaction" culture
• Help your Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Be a leader! Coach and develop your staff; their success = your success
• Help coordinate volunteer opportunities to build our brand within the communities we serve
• Assist with processing payroll and writing schedules for store associates
• Step up to lead the team when the Store Manager is unavailable

Required Qualifications

• Must be 18 years of age or older
• 2 years’ retail experience (some stores in higher volume areas may require more)
• B.A. in Business Administration or related field preferred
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule including weekends and holidays as required by a thriving retail business
• Ability to lift 4 lbs. constantly; lift up to 8 lbs. occasionally; kneel or squat frequently; move boxes up to 50 lbs (with assistance if necessary); stand for extended periods; climb ladders and stairs as needed

Benefits & Perks

• Compensation:New York Only Pay Range: $24.19 - $36.28 Hourly (base pay varies based on experience, time in role, internal equity, geographic location, and more)
• Regular Associate Benefits include three options for medical insurance, dental, vision, life insurance, and 401K, plus online learning and development courses, tuition reimbursement, $100 monthly student loan support, various mentorship programs, a yearly$1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave
• Temporary Associate Benefits include three options for medical insurance, dental and vision coverage, and an associate discount
• Part-Time Associate Benefits include 401K, short term disability, a yearly$300 lifestyle reimbursement, and an associate discount

New Balance is an Equal Opportunity Employer. We provide equal opportunities for all current and prospective associates and take affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status.