Entry-Level Computer Helpdesk Assistant
Entry Level Technology Jobs3 months ago
Miami, Florida
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? We are currently offering aEntry-Level Computer Support Assistantposition in Miami. In this role, you will be an integral part of our Help Desk team within the overall IT department. You will provide technical assistance and support for computer systems, hardware, and software, ensuring user questions are answered, and issues are resolved in a timely and professional manner. If you are a team player looking to launch your IT career, we encourage you to explore this opportunity.
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and troubleshoot issues with computer systems.
- Train users on basic system and computer functions.
- Address and resolve system and user issues in a timely and professional manner.
- Collaborate closely with the IT Help Desk team to ensure efficient technical support.
Required Skills
Troubleshooting
Basic system administration
Customer service
Communication
Technical support