Western Hemisphere Inside Sales Manager

Primary Responsibilites

• Lead the Western Hemisphere Inside Sales team to achieve company objectives.
• Oversee the full Sales Order lifecycle from entry through delivery, ensuring accuracy, efficiency, and timeliness.
• Provide pricing and margin oversight for quotations generated across the Western Hemisphere.
• Train, coach, and develop Inside Sales team members to support a high-performance sales culture.
• Work with upper management on pricing strategy, profitability, and plant loading priorities.
• Prepare and deliver monthly reporting, including sales KPI metrics.
• Identify and implement continuous improvement opportunities using LEAN methodologies.

Job Duties

• Manage price lists to support Master Service Agreements with Partner Accounts.
• Oversee tender preparation activities to ensure timely, accurate, and compliant submissions.
• Coordinate with Outside Sales to ensure appropriate coverage and balanced workload.
• Collaborate with Legal, Compliance, Credit, Technical Support, Engineering, Manufacturing, Customer Service, and Logistics to deliver efficient, high-quality outcomes.
• Partner with IT to improve sales applications, workflows, and system functionality.
• Leverage data to support decision-making, margin analysis, pricing review, and process improvements.
• Maintain strong organization, attention to detail, and follow-through across sales activities.
• Perform other duties as assigned.

Education and Qualifications

• Bachelor's degree in Business or a related field is a plus.
• Minimum of 7 years of oil industry experience strongly desired.
• Minimum of 3 years of Inside Sales experience preferred.
• Previous supervisory, managerial, or team leadership experience highly valued.
• Proficiency in Microsoft Office applications.
• Advanced Excel and data analysis skills, especially for margin analysis and pricing review.
• Experience with Oracle ERP, CRM, or CPQ systems is beneficial.
• Strong leadership skills with the ability to coach, motivate, and develop a team.
• Exceptional organizational skills with strong attention to detail and follow-through.
• Strong problem-solving, decision-making, and critical thinking abilities.
• Creative, resilient, and driven by continuous improvement in a dynamic, team-oriented environment.

Veterans Welcome!

In NOV, we proudly support and hire U.S. military veterans. We recognize the value of your leadership, technical expertise, and dedication to mission success.

Learn more

• To learn more about us visit our website at https://www.nov.com/about/our-business-units/grant-prideco
• To view the benefits, we offer visit our website: http://usbenefits.nov.com

Skills:

• Analysis Skills
• Coaching
• Continuous Improvement
• Customer Support/Service
• Data Analysis
• Decision Support
• Detail Oriented
• Field Sales
• Follow Through
• Inside Sales
• Leadership
• Lean Manufacturing
• Logistics
• Management Strategy
• Manufacturing
• Metrics
• Microsoft Office
• Oil and Gas
• Oracle CRM
• Oracle ERP
• Order Processing
• Organizational Skills
• Performance Metrics
• Price List Management
• Pricing
• Problem Solving Skills
• Process Improvement
• Product Pricing
• Profit & Loss
• Proposal Writing
• Regulatory Compliance
• Revenue/Sales Reporting
• Sales
• Sales Cycle
• Sales Management
• Team Lead/Manager
• Team Player
• Technical Support
• Time Management
• United States Military

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NOV Inc