Department Supervisor
The Home Depot11 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
Key Responsibilities
- Lead, train, coach, and develop store associates.
- Ensure customers receive excellent service and assistance finding merchandise.
- Provide valuable input into operational and merchandising decisions.
- Apply strong product and operational knowledge in managing store functions.
- Oversee multiple departments as per store structure, including areas like Building Materials, Decor, Electrical, and others.
Required Skills
Employee Training
Team Management
Inventory Control
Leadership
Customer Service
Merchandising
Operational Expertise
Coaching