Technology Analyst- Directory Services/Shared Services

Position Overview

This role is responsible for the design, implementation, support, and maintenance of Oracle Health's Microsoft Active Directory infrastructure, DNS, and associated platforms. You will support, test, and monitor Microsoft Active Directory services using best practices, develop automation tools with PowerShell (and Terraform), and collaborate across the organization.

Key Responsibilities

• Perform daily system operations tasks across multiple Active Directory forests/domains to verify system integrity and availability.
• Perform ongoing performance tuning of Directory Services, manage upgrades, and optimize resources.
• Utilize SCOM to monitor Active Directory and Windows-based servers; respond to alarms promptly to prevent client impact.
• Apply core networking and DNS principles and leverage Microsoft Configuration Manager.
• Coordinate changes and communicate with impacted stakeholders.
• Complete multi-month projects led by Technology Architects or Lead Directory Services Engineers.
• Develop automation using PowerShell and Terraform to optimize daily activities.
• Deploy, setup, and maintain testing environments.
• Provide Tier III (or other) support as needed.
• Advise, deploy, and troubleshoot Group Policy Objects (GPOs) at an enterprise level.
• Create and maintain system documentation for domain technologies, including installation, configuration, troubleshooting, and Business Continuity/Disaster Recovery.

Required Qualifications

• Bachelor’s degree in CIS, MIS, Information Systems, Computer Science, Engineering, or Business Administration with an emphasis in information systems and 3 years of IT-related work experience.

Preferred Qualifications

• Microsoft Certified Solutions Associate (MCSA) – Windows Server Platform (2008 R2/2012 R2/2016).
• At least 3 years of experience with Microsoft Active Directory management.

Benefits & Perks

• Compensation: US hiring range from $27.07 to $54.13 per hour; $56,300 to $112,600 per annum, with eligibility for equity.
• Medical, dental, and vision insurance including expert medical opinion.
• Short-term and long-term disability coverage.
• Life insurance, AD&D, and supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off including flexible vacation, 11 paid holidays, and sick leave.
• Paid parental leave and adoption assistance.
• Employee Stock Purchase Plan, financial planning, group legal, and voluntary benefits.