Entry-Level Computer Helpdesk Specialist

Entry Level Technology Jobsover 1 year ago
Pinellas Park, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known healthcare company with offices in Pinellas Park, is seeking a Entry Level Computer Support Assistant. In this role, you will support the Help Desk Support Specialists – the go-to team for providing technical assistance and support related to computer systems, hardware, and software. You will help address queries and resolve both system and user issues in a timely and professional manner, while collaborating with the IT team and training users on basic system and computer functions.

Key Responsibilities

  • Support Help Desk Support Specialists by addressing system and user issues.
  • Provide technical assistance related to computer systems, hardware, and software.
  • Answer queries in a timely and professional manner.
  • Collaborate with the IT team and interact with computer users across the company.
  • Train users on basic system and computer functions.

Required Skills

technical assistance
troubleshooting
customer service
basic system training
communication
software support
hardware support