Product Manager, Digital Channels Core Experience

Position Overview

We’re seeking an innovative Product Manager for the Channels Core Experience team. In this core leadership role, you act as the voice of the customer while developing profitable, high-quality products from ideation to launch. You will guide product strategy and discovery, ensuring scalable, resilient, and reliable solutions that exceed client expectations through collaboration with cross-functional teams.

Key Responsibilities

• Develop a product strategy and vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog aligned with the strategic roadmap and value proposition.
• Build frameworks and track key success metrics such as cost, features, risk, and reliability.
• Collaborate with design, engineering, analytics, business, and functional partners to drive product initiatives.
• Oversee end-to-end delivery of product features and manage cross-impact dependencies and risks.
• Develop and execute a clear communication strategy, presenting updates to senior leadership through various forums.
• Evaluate and synthesize insights from user research, analytics, competitive analysis, and company goals.

Required Qualifications

• 5+ years of experience or equivalent expertise in product management or a related field.
• Advanced knowledge of the product development life cycle, design principles, and data analytics.
• Proven ability to lead full product life cycle activities—including discovery, ideation, strategic development, requirements definition, and value management.
• A strong customer focus with a track record of driving measurable improvements in user experience.
• Experience in defining, measuring, and reporting on analytics and experimentation results.
• Excellent verbal, written, and presentation skills with the ability to engage diverse audiences and stakeholders.
• Proven ability to manage delivery timelines and risks across multiple initiatives.
• Team-oriented mindset, a positive attitude, and the ability to thrive in a fast-paced environment.

Preferred Qualifications

• Prior experience working in a highly matrixed, complex organization.

Benefits & Perks

• Competitive Total Rewards Package based on role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid as cash and/or forfeitable equity.
• Comprehensive Benefits including health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
• Additional details regarding compensation and benefits will be provided during the hiring process.