Business Intelligence Manager

Business Intelligence Manager

Location: Waco, TX

Position Overview

As a key strategic and technical contributor, the Business Intelligence Manager will lead the development and execution of data-driven initiatives that improve decision-making, operational efficiency, and customer service. This hands-on role will build and oversee scalable BI solutions that unify reporting, surface key trends, and enable data accessibility across the organization. Additionally, it will serve as a key steward for data governance, including data accuracy, consistency, and security-especially with respect to regulatory compliance.

Key Responsibilities

• Partner with bank leadership to define critical metrics and reporting priorities across departments (e.g., branch performance, loan growth, deposit trends, risk indicators).
• Develop and implement a BI roadmap aligned with the bank's strategic plan and regulatory environment.
• Promote a culture of data literacy and empower business units to use self-service analytics tools responsibly.
• Build, maintain, and optimize dashboards and reports using tools such as Power BI or Tableau.
• Provide timely analysis and insight into key business areas: loan pipeline, customer segmentation, branch performance, digital engagement, etc.
• Prepare ad hoc and recurring reports for the executive team, board, regulators, and auditors.
• Facilitate regular data reconciliation efforts between core systems and analytics platforms to ensure uniformity in key metrics.
• Help standardize report templates and KPI calculations across business units for consistent executive and board reporting.

Qualifications

• Bachelor's degree: in Business Analytics, Finance, Computer Science, or a related field (Master's preferred).
• 5+ years: of BI or analytics experience in a financial institution; community/regional bank experience strongly preferred.
• Track record: of designing and delivering impactful reporting tools and data strategies at scale.

Technical Skills

• Advanced proficiency: with BI platforms.
• Familiarity: with SQL and relational databases.
• Understanding: of data pipeline/ETL concepts and tools used in community bank environments.
• Experience: with banking systems such as Jack Henry SilverLake or similar core processors.

Soft Skills

• Strong problem-solving: and analytical thinking with excellent attention to detail.
• Ability to communicate: complex information clearly to non-technical stakeholders.
• Self-starter: capable of managing multiple priorities in a fast-paced, regulated environment.