Hybrid Service Desk Pro II - 24​/7 Tech Support

University of Rochester3 months ago
New York, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Location

New York

Job Description

The University of Rochester is seeking a Service Desk Support Tech II to provide top-notch technical support in a hybrid environment. This role involves troubleshooting customer issues, assisting new team members, and ensuring high customer satisfaction.

Qualifications

Qualified candidates will have at least 2 years of relevant experience and strong skills in both customer service and technical troubleshooting.

Compensation

The position offers competitive compensation and opportunities for professional development.

Job Code

#J-18808-Ljbffr

Required Skills

technical troubleshooting
customer service
team collaboration
problem-solving