Hybrid Service Desk Pro II - 24/7 Tech Support
University of Rochester3 months ago
New York, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Location
New York
Job Description
The University of Rochester is seeking a Service Desk Support Tech II to provide top-notch technical support in a hybrid environment. This role involves troubleshooting customer issues, assisting new team members, and ensuring high customer satisfaction.
Qualifications
Qualified candidates will have at least 2 years of relevant experience and strong skills in both customer service and technical troubleshooting.
Compensation
The position offers competitive compensation and opportunities for professional development.
Job Code
#J-18808-Ljbffr
Required Skills
technical troubleshooting
customer service
team collaboration
problem-solving