<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="color: #333; line-height: 1.6; margin: 10px 0;">
    Our client, a <strong>well-known healthcare company</strong> based in Lansing, MI, is seeking an <strong>Entry Level Computer Support Assistant</strong>. In this role, you will support the Help Desk Support Specialists by providing technical assistance for computer systems, hardware and software, addressing system and user issues promptly, and assisting in training users on basic system and computer functions.
  </p>
</section>
<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0; line-height: 1.6;">Support the Help Desk Support Specialists by responding to technical queries.</li>
    <li style="margin: 8px 0; line-height: 1.6;">Provide technical assistance related to computer systems, hardware, and software.</li>
    <li style="margin: 8px 0; line-height: 1.6;">Address system and user issues in a timely and professional manner.</li>
    <li style="margin: 8px 0; line-height: 1.6;">Collaborate with the IT team and interact with system users across the company.</li>
    <li style="margin: 8px 0; line-height: 1.6;">Assist in training users on basic system and computer functions.</li>
  </ul>
</section>

Entry-Level IT Helpdesk Associate

Job Description

Position Overview

Key Responsibilities

Required Skills