Remote! Bilingual (Spanish/English) Registered Nurse (RN) Case Manager
PharmaCordalmost 2 years ago
United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Here is the job description formatted according to the provided template:
Position Overview
As a Bilingual Nurse Advocate, you will be responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of program enrollment and throughout treatment to facilitate a timely and successful patient experience.
Key Responsibilities
- Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
- Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
- Enable patients by providing them with information and education about their prescribed therapy and course of treatment, proper administration and dosing, insurance coverage and financial assistance, and support to help manage stress.
- Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
- Reporting of Adverse Events/Product Complaint received in accordance with SOP and good manufacturer practices.
Required Qualifications
- Registered Nurse licensed in the state of Indiana or Kentucky.
- Fluent in English and Spanish.
- Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition.
- Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms.
- General computer skills.
- Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians.
- Ability to multitask effectively.
- Ability to recognize emotions and their effects.
- Sureness about self-worth and capabilities.
- Manage disruptive impulses.
- Maintain standards of honesty and integrity.
- Take responsibility for performance.
- Be adaptable and handle change with flexibility.
- Be innovative and open to new ideas.
- Achievement driven; constantly striving to improve or to meet a standard of excellence.
- Align with the goals of the group or organization and communicate effectively within the group.
- Ready to take initiative and act on opportunities.
- Be optimistic and pursue goals persistently despite obstacles and setbacks.
Preferred Qualifications
- 2-3 years of nursing experience with relevant disease state experience preferred.
- Nurseline triage, Call Center Utilization Management, Call Center Case Management experience is a plus.
- Case management or Clinical Trial Nurse experience is a plus.
- Bachelor's degree preferred.
Benefits & Perks
- Company paid Short-term Disability (STD)
- Increased competitive 401(k) company match up to 4%
- Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for employees
- PharmaCord has not increased healthcare premiums in the past 4 years
- Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
- Wellness discounts of up to $260 per year for participation in wellness program
- Annual HSA employer contribution
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program up to $5,000 per year
Compensation & Flexible Working
Required Skills
Patient education
Optimism
Emotional intelligence
Computer skills
Persistence
Flexibility
Responsibility
Adaptability
Initiative
Integrity
Teamwork
Case management
Clinical nursing experience
Achievement orientation
Innovation
Bilingual (Spanish/English)
Multitasking