Sr. Field Service Technician NY/NJ
Oshkosh AeroTech10 months ago
Trenton, NJ, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Oshkosh AeroTech, an Oshkosh company, is a leading provider of aviation ground support products, gate equipment, and airport services. The Sr. Field Service Technician role involves traveling across the NY and NJ areas (and occasionally internationally) to perform diagnostics, repairs, upgrades, and maintenance on a wide variety of ground support equipment — including diesel and electric-powered vehicles, hydraulic systems, and electrical control systems. This position requires strong technical expertise in electrical, mechanical, and hydraulic systems and the ability to work independently in the field. It is an hourly role with overtime eligibility and regular travel expense reimbursement.
Key Responsibilities
- Travel to customer sites (approx. 80% travel) to provide hands-on service for equipment such as Aircraft tow tractors, Container loaders, Aircraft deicers, Baggage and cargo transport vehicles, and other airport GSE with ICE or EV platforms.
- Diagnose, repair, and perform routine maintenance on hydraulic systems (pumps, motors, actuators, valves), electrical systems (wiring, fuses, relays, sensors, control modules), and mechanical systems (suspension, steering, drive assemblies).
- Interface with PLC systems to upload/download programs, troubleshoot logic, and perform control system adjustments.
- Collaborate with dealer technicians via phone, email, or on-site for troubleshooting assistance.
- Review technical documentation, manuals, and schematics to ensure accurate service procedures.
- Maintain detailed documentation through work order systems to ensure issue resolution and proper service reporting.
- Participate in OEM testing and equipment upgrades as needed.
- Provide end-user product orientation and enforce safe operating procedures at customer sites.
- Mentor or train junior technicians in the field when required.
Required Qualifications
- High School Diploma or equivalent.
- Minimum of three (3) years of relevant experience.
- Ability to travel up to 80%.
- Proficient in electrical diagnostics and repair.
- Skilled in mechanical systems and component-level service.
- Experienced in hydraulic diagnostics and repair.
- Proficiency with Microsoft Office tools.
- Ability to work independently with strong problem-solving skills.
- Excellent verbal and written communication skills.
- Must be able to obtain a passport.
Benefits & Perks
- Overtime Eligibility: This hourly role qualifies for overtime.
- Travel Expense Reimbursement: All regular travel expenses are covered.
- Competitive Compensation: Pay Range: $73,200.00 - $117,800.00, determined by role scope, experience, education, skills, and internal equity.
- Growth Opportunities: A competitive total rewards package with opportunities for personal and professional development.
- Inclusive Culture: A people-first environment that values merit, diversity, and teamwork.
- Equal Opportunity & Accommodations: Oshkosh is committed to providing reasonable accommodations and is an Equal Opportunity Employer.
Required Skills
hydraulic system maintenance
customer service
PLC troubleshooting
mechanical repair
electrical diagnostics
routine maintenance
technical documentation