Account Manager (Entry Level)

Position Overview

TransPerfect, the global leader in the language services and technology industry, is seeking an Account Manager to develop new business relationships and provide first-level support to existing clients. This position offers a fast growth path, full training on services, technology solutions, and workflows. Location: Denver office.

Key Responsibilities

• Develop prospective clients through various strategies including internet research, trade show lists, referrals, professional directories, and personal investigation.
• Foster and close new clients through referrals, cold calling, networking, tradeshows, and regional organizations.
• Grow new business from existing clients by working closely with senior leadership to expand relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategies.
• Negotiate rates and deadlines with prospective and current clients.
• Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, turnaround time justification, and competitive information.
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product.
• Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service.
• Stay informed on all industries that TransPerfect markets to, including industry leaders and current events.
• Perform other special projects or duties as required.

Required Qualifications

• Excellent written and verbal English communication skills.
• Education: Minimum Bachelor's degree or equivalent.
• Excellent problem solving and analytical skills.
• Strong interpersonal skills.
• Effective time management.

Benefits & Perks

• Attractive bonus plan and career development opportunities.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401k matching and membership to child-care providers.
• Social events and additional perks such as a day off for your birthday.