School Operations Manager, Miami-Dade, FL

Teach For America, Inc.9 months ago
Miami, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

The School Operations Manager (SOM) based in Miami-Dade, FL will play a critical role in ensuring that summer training is a “mountaintop” moment for Pre-Service corps members. Reporting to the Pre-Service Lead and operating in partnership with regional teams, you will manage day-to-day school site operations and collaborate closely with local school staff. Application Deadline: Applications are due on Friday, January 30, 2026, by 11:59 PM ET.

Location: Miami-Dade, FL
Compensation: $23.32 per hour
Schedule: Part-time with initial training beginning the week of April 20th followed by summer onsite operations.

Key Responsibilities

  • Responsibilities: Internalize systems and complete synchronous live calls and asynchronous training starting the week of April 20th.
  • Engage in 1:1 check-ins, role-specific meetings, and perform regional functions across digital platforms.
  • Build proactive relationships with team members and local school operational staff.
  • Oversee school site logistics including physical setup and takedown, visitor systems, and management of temporary "TFA Headquarters".
  • Assist with rostering, student lists, and in-person attendance tracking in collaboration with the Operations Specialist.
  • Support effective communication through in-person interactions and digital channels like Slack, including logistical reminders and announcements.
  • Provide operational and technical support to ensure a seamless Pre-Service experience for corps members.
  • Assist with regional and cohort operations as needed, coordinating accommodations and logistics.

Required Qualifications

  • At least 2 years of college experience.
  • One or more years of teaching or professional experience in operations.
  • Demonstrated ability to quickly grasp and implement training for on-the-ground operations.
  • Strong oral and written communication skills with a focus on relationship building.
  • Exceptional organizational skills and the ability to manage multiple operational tasks in a fast-paced environment.
  • Proven customer service and support orientation, addressing needs with empathy and resourcefulness.
  • Comfortable with operational and technical tasks, including managing digital platforms and troubleshooting issues.
  • Innovative problem-solving skills and the initiative to handle unforeseen challenges.
  • Experience fostering a collaborative, inclusive environment and working with diverse teams.
  • Ability to utilize data and analytics to drive operational decisions.

Preferred Qualifications

  • Previous experience working with Teach For America and/or within Pre-Service is strongly preferred.

Required Skills

Team Collaboration
Data Analysis
Problem Solving
Effective Communication
Customer Service
Technical Proficiency
Time Management
Operations Management
School Site Logistics