School Operations Manager, Miami-Dade, FL
Teach For America, Inc.9 months ago
Miami, FL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The School Operations Manager (SOM) based in Miami-Dade, FL will play a critical role in ensuring that summer training is a “mountaintop” moment for Pre-Service corps members. Reporting to the Pre-Service Lead and operating in partnership with regional teams, you will manage day-to-day school site operations and collaborate closely with local school staff. Application Deadline: Applications are due on Friday, January 30, 2026, by 11:59 PM ET.
Location: Miami-Dade, FL
Compensation: $23.32 per hour
Schedule: Part-time with initial training beginning the week of April 20th followed by summer onsite operations.
Key Responsibilities
- Responsibilities: Internalize systems and complete synchronous live calls and asynchronous training starting the week of April 20th.
- Engage in 1:1 check-ins, role-specific meetings, and perform regional functions across digital platforms.
- Build proactive relationships with team members and local school operational staff.
- Oversee school site logistics including physical setup and takedown, visitor systems, and management of temporary "TFA Headquarters".
- Assist with rostering, student lists, and in-person attendance tracking in collaboration with the Operations Specialist.
- Support effective communication through in-person interactions and digital channels like Slack, including logistical reminders and announcements.
- Provide operational and technical support to ensure a seamless Pre-Service experience for corps members.
- Assist with regional and cohort operations as needed, coordinating accommodations and logistics.
Required Qualifications
- At least 2 years of college experience.
- One or more years of teaching or professional experience in operations.
- Demonstrated ability to quickly grasp and implement training for on-the-ground operations.
- Strong oral and written communication skills with a focus on relationship building.
- Exceptional organizational skills and the ability to manage multiple operational tasks in a fast-paced environment.
- Proven customer service and support orientation, addressing needs with empathy and resourcefulness.
- Comfortable with operational and technical tasks, including managing digital platforms and troubleshooting issues.
- Innovative problem-solving skills and the initiative to handle unforeseen challenges.
- Experience fostering a collaborative, inclusive environment and working with diverse teams.
- Ability to utilize data and analytics to drive operational decisions.
Preferred Qualifications
- Previous experience working with Teach For America and/or within Pre-Service is strongly preferred.
Required Skills
Team Collaboration
Data Analysis
Problem Solving
Effective Communication
Customer Service
Technical Proficiency
Time Management
Operations Management
School Site Logistics