Certified Medical Assistant Internal Medicine or Medical Office Assistant

Position Overview

OSF HealthCare is committed to offering a comprehensive and market‐competitive total rewards package designed to support the whole person through benefits, compensation, recognition, and well‐being offerings. The Certified Medical Assistant will perform delegated clinical and administrative duties as part of both clinical and front office functions. This role supports patient care delivery under the direction of a physician/provider. In certain settings, such as a Rural Health Clinic, current BLS certification through the American Heart Association is required.

Key Responsibilities

• Perform delegated clinical duties in line with medical assistant education and training.
• Carry out administrative tasks and provide essential clerical support.
• Assist in both clinical functions and front office operations.
• Support the delivery of healthcare and patient care activities under the guidance of a physician/provider.
• Maintain required certifications (e.g., BLS for Rural Health Clinic settings) as applicable.

Required Qualifications

• Education: High School Diploma or GED AND either a certificate/diploma from a medical assistant program, successful completion of the Guild MedCerts medical assistant certification course plus OSF applied learning, or a minimum of 6 months experience as a Certified Medical Assistant; alternatively, proof of on‐the‐job training/education in another healthcare organization.
• Licensure/Certification: Current CMA certification by one of the approved agencies:
  American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National HealthCare Association (NHA), National Association for Health Professionals (NAHP), or American Allied Health (AAH).
• Other Skills/Knowledge: Excellent interpersonal and communication abilities, solid computer skills (including proficiency with Microsoft Office), strong analytical/problem-solving aptitude, and keen attention to detail.
• MOA Specific: High school or GED equivalent, a minimum of six months’ experience with computer use, Microsoft Office, email, and at least six months of clinical experience or clinical education (including enrollment or completion of the OSF MSS MOA Bridge Program).

Preferred Qualifications

• Previous experience as a medical office assistant, CNA, or in an equivalent role, including familiarity with electronic health records and phlebotomy.
• For positions in a Rural Health Clinic setting, having current BLS certification through the American Heart Association is preferred.

Benefits & Perks

• Comprehensive and market‐competitive total rewards package including benefits, compensation, recognition, and well‐being offerings.
• Compensation: Expected pay is $20.41 - $24.01/hour (hourly; actual pay determined by experience, skills, and internal equity).
• MOA Compensation: MOA pay is $18.85 - $21.21/hour (actual pay determined by experience, skill, and internal equity).