Entry-Level Computer Helpdesk Assistant

Ohio Professional Group6 months ago
North Olmsted, OH, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Overview

Do you enjoy working with computers? Are you looking for a job in the North Olmsted area? If you are interested in an IT position in North Olmsted, there is now an opening for Entry-Level Computer Support Assistants. Computer Support Assistants work as part of the Help Desk team, providing technical assistance and support related to computer systems, hardware, and software.

As a Computer Support Assistant, you will answer users' questions, train users on basic system and computer functions, address system and user issues, and resolve issues in a timely and professional manner. Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!

Required Skills

User Training
Communication
Problem Solving
Customer Service
Technical Support
Basic Hardware Troubleshooting
Software Installation