IT Field Technician

Position Overview

This position will be responsible for the support and installation of Desktop, Networking, and A/V equipment at various locations in Kansas, Nebraska, Oklahoma, and Missouri. The applicant is expected to be highly self-motivated and disciplined as well as possess the ability to work independently with minimal supervision while in the field. There will be considerable travel required in this role and the applicant can expect to be on the road 50-75% of the time.

Key Responsibilities

• Providing support company wide
• Data gathering
• Report management
• Maintaining servers
• Assisting IT Director and Systems Administrator as needed
• Establishing and maintaining professional relationships with members, guests, and staff
• Ensuring that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
• Ensuring work area is maintained and organized at all times
• Presenting a professional demeanor at all times when representing Genesis Health Clubs
• Providing input in developing strategies to support club goals and objectives
• Developing and building a team atmosphere within the department
• Responding quickly to common inquiries or complaints

Required Qualifications

• 1 year of Desktop support experience working with Windows 7-10
• A Certification
• Strong oral and written communication with members and staff
• High school diploma or GED, Associates’ or technical degree preferred
• Ability to work well with others
• Two years of experience or equivalent certification
• Knowledge of HTML, CSS, JavaScript, jQuery, PHP, MySQL, and MS SQL
• Ability to stand for long periods of time
• Ability to lift up to 35 pounds