IT Lab Tech Apprentice

Position Overview

At IBM, work is more than a job. As an Infrastructure Lab Technician Apprentice, you will work with experienced engineers, technicians, and mentors in a hands‐on raised floor environment supporting IBM processors, storage, and other semiconductor hardware. You will learn, perform, and eventually certify on day-to-day activities including hardware installation, removal, cabling, and lab safety procedures.

Key Responsibilities

• Apply technical knowledge using modern tools to support IBM hardware platforms.
• Collaborate with engineers and technicians in a production and development environment.
• Learn and execute day-to-day tasks such as racking, stacking, cabling, and hardware maintenance.
• Follow strict lab safety procedures and complete required certification assessments.
• Manage the lifecycle of hardware components from installation to decommissioning.

Required Qualifications

• Drive and eagerness to learn
• Ability to work both independently and collaboratively with a team
• Strong troubleshooting skills
• Basic knowledge or experience in electrical engineering sciences (Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment)
• Willingness to complete all apprenticeship program requirements
• High School Diploma or GED
• Experience with physical computer hardware installation and team lifting in a fast paced, physically demanding environment

Preferred Qualifications

• Associate's Degree or College Diploma

Benefits & Perks

• Compensation: Salary varies based on job-related skills, experience, and location
• Medical & prescription drug coverage
• Dental and vision benefits
• Mental health & well being support
• 8 paid holidays, 56 hours paid sick time, and 80 hours paid vacation
• Life insurance and 401(k) with financial counseling
• IBM Employee Stock Purchase Plan
• Paid family medical leave and disability benefits