No Experience Needed -- Entry Level Customer Service/Sales

Position Overview

We are seeking a Customer Service and Sales Representative to join our team. In this role, you will communicate with customers, identify their needs, process requests, escalate complaints, and deliver helpful solutions to ensure a great customer service experience. At ELEVANCE NYC, located in Midtown Manhattan, we offer face-to-face consulting with well-known companies across various industries. Our focus is on long-term customer relationships and providing opportunity for growth. Compensation: $1,000.00 per week

Key Responsibilities

• Conduct B2B presentations for our clients
• Identify customer problems, collect relevant information, and provide effective solutions
• Refer to premade scripts for a variety of customer service topics
• Employ best practices in customer service to build rapport and strong relationships
• Document all customer interactions accurately
• Meet personal and team quotas
• Attend training sessions to continuously update skills and knowledge

Required Qualifications

• High school diploma or GED
• Previous experience as a Customer Service Representative or in a similar role is preferred
• Excellent written and verbal communication skills
• Understanding of active listening techniques
• Ability to work well under pressure
• Highly organized with the capacity to prioritize projects and manage time effectively

Benefits & Perks

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development
• Coaching and Mentoring
• Team Environment
• Career Growth Opportunities