Computer Technician

New York Professional Group2 months ago
New York, NY, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Our client is a well-known healthcare company with offices in Long Island, NY, seeking to fill an Entry Level Computer Support Assistant role. This position supports the Help Desk Support Specialists by providing technical assistance and ensuring that computer systems, hardware, and software function properly.

Key Responsibilities

  • Support Help Desk Support Specialists by delivering technical assistance for computer systems, hardware, and software;
  • Answer queries and address system and user issues in a timely and professional manner;
  • Collaborate with the IT team and interact with various system and computer users across the company;
  • Assist in training users on basic system and computer functions.

Required Skills

User Training
Technical Assistance
Hardware Troubleshooting
Customer Service
Software Troubleshooting
Help Desk Support