Entry Level Mortgage Operations Specialist | United Wholesale Mortgage
Job Description
Position Overview
Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. But that’s not all: our ideal team member would also take elite client service seriously and tackle every day with a multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality. If you’re not sure where your skill and experience can lead you, leave it to our UWM recruiters who are dedicated to pointing new team members toward a career they’ll love. This full-time position requires a 40-hour workweek, and the role is in-person in Pontiac, MI (residents from surrounding areas are encouraged to apply, but please note the commute requirements). There’s a big potential for growth in this role.
Key Responsibilities
- Support the loan process
- Learn new technology processes
- Request policy's and document corrections needed for the loan process
- Interact with 3rd parties
- Collaborate with your team
- Hit daily production goals
- Review information for completeness and accuracy
- Handle inbound and outbound calls from 3rd parties to assist the loan process
Required Qualifications
- High school diploma or equivalent
- Proficiency with Microsoft Suite (specifically Outlook, Excel, and Word)
- Ability to handle a fast-paced environment
- Production and process-oriented skills
- Ability to focus in an open workspace
- Attention to detail
- Self-motivation
- Elite client service skills
- Exceptional communication skills
- On-site attendance
- Willingness to learn and be coached
- Problem-solving skills
- Ability to handle multiple inbound and outbound calls
Benefits & Perks
- Paid Time Off (PTO)after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our state-of-the-art fitness center (including exercise classes such as yoga and Zumba, various sports leagues, and a full-size basketball court)
- Wellness area with an in-house primary-care physician’s office, full-time massage therapist, and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store with healthy grab-and-go snacks
- In-house Starbucks and Dunkin'
- Indoor/outdoor café with Wi-Fi