Junior Systems Engineer _ (Langley AFB, VA)

Position Overview

Serco is seeking a Systems Engineer to support the Combat Air Force (CAF) Distributed Training Center at Langley Air Force Base in Virginia. The selected candidate will work for the Distributed Mission Operations Network (DMON) Team based in Orlando, Florida. The primary responsibility is to support interoperability of CAF DTC Computer Generated Forces systems and simulation support applications during DMON events by identifying configuration, networking, or CAF DMO standards issues. You will analyze, design, and document changes to configurations, processes, and procedures for issue resolution while providing support during operational and test events.

Key Responsibilities

• Operate and troubleshoot developed systems.
• Document new and existing processes.
• Monitor, control, and isolate problems in a data communications network.
• Provide first and/or second-level problem determination and the needed support.
• Deliver responsive quality customer service and support for internal and external stakeholders.
• Function as a member of the DTC System Admin and Information Assurance staff for problem escalation and resolution.

Required Qualifications

• Bachelor’s degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline with a minimum of 2 years of technical experience, OR Active U.S. Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access, OR meet DoD 8570 IAT II certification requirements (e.g. CompTIA Security+ CE).
• Familiarity with network hardware including Cisco switches, routers, boundary protection devices, and other network managed devices.
• Knowledge of the Risk Management Framework.
• Good understanding of network protocols.
• Proficient in basic network troubleshooting.
• Familiarity with Distributed Interactive Simulation (DIS), High Level Architecture (HLA), and/or Test and Training Enabling Architecture (TENA) protocols.
• Ability to work both independently and in a team environment.
• Ability to travel up to 10% of the time, both domestically and internationally.
• Ability to work on-site at Langley Air Force Base in Virginia.

Preferred Qualifications

• Active DoD Top Secret security clearance.
• Experience with Distributed Mission Operations (DMO) events.
• Military Aviation or Operations experience.
• Experience operating and configuring virtualized environments, VMware, ESXi, thin client configurations, and/or virtual machines.
• Strong understanding and use of networking principles and command line interface (Network+ and/or CCNA).
• Experience capturing network traffic and conducting packet analysis.
• Experience with security architectures, firewalls, and network security controls.
• Experience in a SysML environment with knowledge of tools such as CAMEO, DOORS, etc.
• Strong organizational skills with the ability to multitask and prioritize.
• Experience in a modeling and simulation environment.
• Experience with Computer Generated Forces (CGF) applications.
• Experience with Microsoft Windows Server and Desktop Operating System installation, configuration, troubleshooting, and security processes & procedures.
• Experience with software development.

Benefits & Perks

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits with flexible work arrangements where permitted.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages available including pet, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits
• Employee Assistance Plan including counseling services.