Entry Level Customer Service Representative

Position Overview

Our firm is looking to hire an Entry Level Customer Service Representative in the Miami area as soon as possible! We are seeking an Entry Level Customer Service Representative to bring their inspiration and innovation to our team's telecommunications service development. In this role, you will work on behalf of our AT&T clients within the telecommunications industry. Through training on client protocol as well as customer service and sales strategies, you will assist in bolstering demand and engagement for our clients. This is a great opportunity for someone with previous experience in customer service or sales who is looking to further their career and learn new skills. Pay: $3,600.00 - $4,700.00 per month

Key Responsibilities

• Engage with potential customers to generate interest in our client's available products or services.
• Use your active listening skills to build rapport with customers and increase future brand loyalty.
• Stay up to date on our clients, their products and services, and any current promotions.
• Collaborate with fellow associates to brainstorm, report outcomes, ask questions, and participate in continuous training sessions at our office.
• Perform other tasks as assigned.

Preferred Qualifications

• Active listening skills and the ability to communicate clearly and effectively.
• Eagerness to learn new skills and a commitment to professional development.
• Strong critical thinking skills and the ability to think on your feet.
• Experience in retail, sales, hospitality, or customer service roles is preferred.
• Public speaking and presentation skills are a plus.
• Maintain up-to-date knowledge of client services and promotions.

Benefits & Perks

• An inclusive and driven company culture.
• Coaching and mentoring from senior level associates.
• Team events and activities.
• Travel opportunities.
• Hands-on training and career development.