*Lead, In-House Marketing
Hilton Grand Vacations10 months ago
Las Vegas, NV, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Our Lead In-House Marketing Representative role entails supervising and owning the activities of the Marketing Team in support of the Manager of Marketing while acquiring maximum production and efficiencies.
Schedule Details: Our Marketing Concierge will work a flexible schedule to include weekends and holidays.
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
Key Responsibilities
- Assist management in achieving/exceeding departmental monthly budgets.
- Assist with implementing department initiatives to increase efficiency while maintaining a positive work environment for guests and team members.
- Ensure team members are using company-approved scripts when speaking to guests.
- Provide coverage as needed.
- Communicate customer needs and interests to management so the Company can adapt to market demands.
- Communicate information to prospective clients regarding the area’s locations and activities.
- Ensure In House team members consistently have all necessary tools and collateral at their respective locations.
- Assist in other related duties as assigned.
Required Qualifications
- High School Diploma or equivalent.
- 2+ years of experience in the vacation ownership industry.
- 1+ years of supervisory experience in the marketing/vacation ownership industry.
- Strong ability to learn and use office support software including, but not limited to, MS Office 365, Adobe, and Windows.
- Proficient English language interpersonal skills to communicate both verbally and in writing.
- Flexible to work varied days and shifts, including weekends and holidays.
- Up to date knowledge of the local area’s attractions and points of interest.
Preferred Qualifications
- BA/BS or bachelor’s degree.
- 3+ years of related experience and/or 2+ years of supervisory experience.
Benefits & Perks
- Join a dedicated team committed to making every vacation memorable.
- Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Reasonable Accommodation: We ensure individuals with disabilities are provided reasonable accommodation throughout the application and interview process.
Required Skills
MS Office 365
marketing
communication
supervisory
Adobe
vacation ownership
Windows
team management
customer service