Apprentice Jeweler - Signet Jewelers - Walden Village - Buffalo, NY

Position Overview

Join our Field Design & Service Center Team at Signet Jewelers, the world’s largest specialty retailer of diamond jewelry. Whether you are starting your career or already experienced, you will have plenty of opportunities for growth and success. As an entry-level Jeweler Apprentice, you’ll learn the business from the ground up – from administrative/clerical tasks, customer service, photography of jewelry for intake and tracking, to the basics of jewelry repair and quality control – all as you train toward becoming a Bench Jeweler.

Key Responsibilities

• Learn and execute full administrative responsibilities, including customer service and coordination with stores and customers.
• Perform administrative/clerical tasks and photography of jewelry for intake and tracking.
• Develop skills in jewelry repair starting with polishing and quality control.
• Work toward becoming a Bench Jeweler through a structured training program.
• Contribute to delivering a Customer-First experience in custom jewelry design and repairs.

Required Qualifications

• Customer service minded with strong interpersonal skills
• High standard for quality work, excellent organizational abilities, and meticulous attention to detail
• Basic computer skills and knowledge of shipping/receiving
• Ability to multi-task and manage time effectively in a fast-paced environment
• High school degree or equivalent is preferred but not required
• Some knowledge of jewelry or jewelry repair/design is a plus
• Willingness to work varying hours, including some nights and weekends, with a full-time 40-hour work week and occasional seasonal overtime

Benefits & Perks

• Base pay: $15.50 - $16.00 (final rate determined by experience and qualifications)
• Jeweler Certification classes to further develop your bench skills
• Benefits including medical, dental, vision and prescription insurance (for full-time Team Members)
• 401(k) plan with company match
• Competitive pay, Paid Time Off (PTO), and paid holidays (for full-time Team Members)
• Tuition reimbursement and merchandise discounts