Field Operations Technician (Central Valley, CA)
Orchard Robotics10 months ago
Fresno, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Orchard Robotics is a Series A startup backed by top VCs like Quiet Capital, Shine Capital, and General Catalyst. We’re securing America’s food supply by building the AI farmer that automates our nation’s farms. As our first Field Operations Technician in California’s Central Valley, you will play a pivotal role in helping growers implement our cutting-edge technology
to farm more profitably and sustainably.
Key Responsibilities
- Visit customer farms and scan fields with our AI-powered camera systems to collect valuable data.
- Operate equipment including ATVs for extended periods, ensuring high quality data collection.
- Drive 1-3 hours daily to customer farms for on-site demos, training, and technology deployments.
- Serve as the primary contact for customer inquiries, troubleshooting, and support.
- Collaborate with sales and engineering teams to relay customer insights and improve our systems.
Required Qualifications
- Prior agriculture or field work experience, with comfort spending many hours outdoors.
- Ability to drive 1-3 hours daily to customer farms and engage directly with growers.
- Capability to lift at least 20 lbs for setting up camera systems.
- Comfortable operating an ATV and managing various field tasks such as gathering ground truth data.
- A customer-first mindset with proactive problem-solving skills.
Preferred Qualifications
- Background in agriculture.
- Valid driver's license and a reliable personal vehicle for frequent travel.
- Previous experience in customer-facing roles, especially within agriculture or ag-tech.
- Proficiency with digital tools such as Google Workspace (Docs, Sheets), Slack, and CRM systems like HubSpot.
- Flexibility to work irregular hours to align with growers’ schedules.
Benefits & Perks
- Full-time, hourly, seasonal role spanning approximately 9 months during the growing season with the opportunity for conversion to a full-time, year-round position for high performers.
- Comprehensive health, vision, and dental coverage with 100% of the premium paid by the company.
- A chance to work outdoors while making a significant impact on reducing food waste and promoting sustainable farming practices.
Required Skills
ATV Driving
Data Collection
Customer Service
Agricultural Knowledge
Field Operations
Time Management
On-Site Technical Support
Troubleshooting
Effective Communication
Equipment Operation