Entry IT Helpdesk Support Associate

Florida Professional Group3 months ago
Tampa, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Tampa area? We are seeking an Entry-Level Computer Support Assistant to join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software, ensuring users receive prompt and professional help.

Key Responsibilities

  • Work as a member of the Help Desk team to provide technical assistance and support.
  • Answer users' questions regarding computer systems, hardware, and software.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve issues in a timely and professional manner.

Required Skills

Hardware Troubleshooting
User Training
Software Troubleshooting
Computer Support
Technical Assistance