Hybrid Cloud & Tech Resilience-Senior Associate

Position Overview

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

As part of the Cloud Operations team you will analyze complex problems and develop tailored IT resilience strategies for clients. As a Senior Associate you will build meaningful client connections, mentor junior team members, and navigate complex situations to deliver exceptional solutions. This role offers the chance to enhance your technical knowledge while working with clients to identify critical business functions and their dependencies on IT systems.

Key Responsibilities

• Establish and nurture sturdy relationships with clients
• Mentor and guide junior team members in their professional development
• Maintain exceptional standards of quality in deliverables
• Utilize analytical skills to interpret data and inform strategic decisions

Required Qualifications

• Education: Bachelor's Degree
• Experience Required: At least 4 years of experience

Preferred Qualifications

• Master's Degree in Computer and Information Science, Information Technology, Computer Science, or Risk Management preferred
• Certification(s) from a leading cloud service provider (AWS, Azure, GCP) or on-premises infrastructure provider (VMware, Nutanix, Microsoft, RedHat, NetApp, EMC, Cisco, Arista), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), ITIL Certification, Certified Information Systems Auditor (CISA), or AWS/Azure certifications related to resilience/infrastructure; experience with risk management frameworks preferred
• Experience with private, public, and/or hybrid cloud architectures including migration and application modernization
• Proven ability to work with clients to identify critical business functions and their dependencies on IT systems
• Experience recommending and configuring tools and processes to enhance client resilience capabilities, including backup and recovery solutions
• Strong communication and presentation skills with the ability to translate technical details into business value
• Experience in developing and refining Business Continuity Plans (BCPs) that integrate technology resilience considerations

Benefits & Perks

• Salary: $77,000 - $202,000 per year; actual compensation depends on skills, experience, qualifications, location, and applicable employment laws; eligible for an annual discretionary bonus
• Benefits: Includes medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more