Cargo Operations Coordinator

Cargo Operations Coordinator

Company: 7 Air, LLC

Department: Cargo Operations

Reports To: Director of Cargo Operations

Schedule: Full-Time | Flexible hours including nights, weekends, and holidays

Position Summary

The Cargo Operations Coordinator supports daily cargo operations by coordinating cargo handling activities and assisting with operational oversight to ensure safe, efficient, and compliant service. This is a hands-on role that works closely with warehouse staff, flight operations, and management to support operational goals and customer service.

Core Responsibilities

Daily Operations

• Coordinate cargo flow including receiving, buildup, breakdown, storage, and dispatch
• Ensure accurate documentation and tracking of inbound and outbound shipments
• Monitor warehouse conditions, equipment usage, and workflow efficiency
• Assist in identifying process improvements and operational efficiencies

Team Coordination

• Coordinate work assignments and support warehouse staff during assigned shifts
• Provide guidance and on-the-job support to team members as needed
• Assist with training on safety procedures, handling requirements, and company processes
• Promote teamwork, accountability, and a safe work environment

Safety & Compliance

• Support enforcement of safety, security, and regulatory requirements
• Ensure compliance with TSA, IATA, airline, and workplace safety standards
• Report and document incidents, irregularities, and safety concerns
• Assist with audits, inspections, and required training documentation

Customer & Operational Coordination

• Communicate with customers, freight forwarders, and internal teams
• Assist in resolving service issues, delays, or cargo discrepancies
• Coordinate with flight operations and ramp teams to support on-time performance

Administrative & Operational Support

• Assist with daily operational reports and shift updates
• Support inventory control of warehouse supplies and equipment
• Communicate staffing or operational needs to management

Experience & Qualifications

• Several years of experience in air cargo, warehouse, or logistics operations
• Previous coordination or lead experience preferred
• Working knowledge of cargo handling procedures and regulatory requirements
• Comfortable using warehouse systems, cargo software, and basic office tools
• Ability to work flexible schedules in an airport environment

Key Competencies

• Strong coordination and organizational skills
• Safety-focused mindset
• Problem-solving and decision-making abilities
• Clear communication
• Customer service orientation
• Ability to work in a fast-paced, regulated environment