Part Time Customer Support Specialist

Position Overview

Immediately hiring Part Time Customer Support Specialists at Answer Message Technologies, Inc.! Our technology makes us a virtual extension of our clients’ teams, directly impacting their everyday operations. If you're a strong typist who loves customer service and talking to people, this in‐office role is for you. Every interaction is an opportunity to help a customer feel valued, respected, and taken care of.

Key Responsibilities

• Professionally handle incoming calls and greet callers.
• Provide and request required information; transfer calls or take messages as necessary.
• Operate our state-of-the-art call processing system and utilize various call center tools to prioritize customer needs.
• Work exclusively in an inbound call center environment (no outbound telemarketing or hard sales calls).

Required Qualifications

• A welcoming voice with an upbeat tone.
• Strong command of the English language with good spelling and grammar.
• Computer skills in a Windows based environment.
• Good attendance.
• Ability to type 35 words per minute or more.

Benefits & Perks

• Compensation: $16 / Hour
• Shifts Offered: Part Time, Various Shifts Available, and must be available to work a weekend day (Sat or Sun each week).
• Training provided for approximately one week before transitioning to your set schedule.

AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.