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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Job Description</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">To support a growing practice, the full-time Clinical Applications Support role will manage technical, operational, and clinical workflow in a hybrid remote environment during 3rd shift hours, ensuring high-quality service to physicians and patients.</p>
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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
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 <li style="margin: 10px 0; line-height: 1.6;">Resolve missing images, reports, and exam notes while providing report information via phone and fax</li>
 <li style="margin: 10px 0; line-height: 1.6;">Assist in training new and existing Distributed Radiology users and monitor workflow and connectivity issues</li>
 <li style="margin: 10px 0; line-height: 1.6;">Log, track, and resolve issues using the Helpdesk ticketing system, while performing preventative maintenance on workstations as needed</li>
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 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
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 <li style="margin: 10px 0; line-height: 1.6;">Associate's degree with a minimum of one year of experience in Customer Service, Radiology, or Information Technology</li>
 <li style="margin: 10px 0; line-height: 1.6;">Proficiency in Microsoft Outlook, Word, and Excel; prior knowledge of the PACS system is highly preferred</li>
 <li style="margin: 10px 0; line-height: 1.6;">Must be located within 1 hour of Grand Rapids, Michigan</li>
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Clinical Applications Support

Job Description

Job Description

Key Responsibilities

Required Qualifications

Required Skills