[Hiring] Mortgage Loan Officer @ZHL Zillow Home Loans, LLC

Position Overview

At Zillow Home Loans – a dynamic, fast-growing FinTech company – the Mortgage Loan Officer is responsible for originating mortgage loans, guiding borrowers throughout the process, and ensuring compliance with underwriting, processing, and funding standards. Based in Washington, you will actively engage with customers and agents to drive funded loan volume in a collaborative, high-energy environment.

Key Responsibilities

• Originate mortgage loans and guide borrowers through every step ensuring compliance with all underwriting, processing, and funding requirements.
• Achieve production sales targets by actively engaging with customers and agents while effectively managing your book of business.
• Handle incoming leads from various sources and generate self-sourced leads through strong partner relationships.
• Promptly contact borrowers upon lead receipt and provide personalized support through timely follow-up.
• Manage multiple leads and loans within defined SLAs, ensuring efficient processing through effective communication via phone, email, and text.
• Build and nurture strong relationships with buyers, agents, and partners while staying informed on market trends.
• Ensure all transactions adhere to applicable laws, regulations, and company guidelines while maintaining active licensing and completing required training.
• Perform additional duties as assigned, including occasional in-market visits to drive engagement.

Required Qualifications

• Minimum 1+ years of mortgage origination experience as an active NMLS Loan Originator with the necessary state licenses or working under a bank license.
• Must be physically located and working from Washington.
• Completion of a 20-hour SAFE Pre-licensing Education and successful completion of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Proven track record in handling purchase loans and collaborating effectively with real estate agents.
• Excellent communication and interpersonal skills coupled with strong mortgage process knowledge.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to travel as required (minimum 5% travel for training and in-market visits).

Preferred Qualifications

• Associate’s or Bachelor’s degree is preferred.

Benefits & Perks

• Competitive Base Pay and Incentive Compensation:In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC, the base pay range is $12.00 - $25.00 Hourly (actual amounts vary based on experience, performance, and location).
• Comprehensive medical, dental, vision, life, and disability coverage.
• Parental leave, family benefits, retirement contributions, and paid time off.
• Flexible work options including remote work with specific location requirements.