Customer Service and Sales Associate

Position Overview

We are seeking a motivated and results-driven Customer Service and Sales Associate to join our dynamic team. The ideal candidate will be responsible for generating new business opportunities and maintaining relationships with existing clients. This role requires a strong understanding of the market, excellent customer service skills, and the ability to analyze sales data to drive performance.

Salary: $17.50 - $22.00 per hour
Schedule: 8 hour shift
Location: In person

Job Type:

Key Responsibilities

• Develop and execute strategic sales plans to achieve company objectives.
• Identify and generate leads through various channels, including networking and referrals.
• Conduct market analysis to understand customer needs and industry trends.
• Utilize Salesforce for tracking sales activities, managing customer relationships, and reporting on performance metrics.
• Engage with clients through outside sales efforts, presenting product solutions that meet their needs.
• Provide exceptional customer service to ensure client satisfaction and retention.
• Collaborate with the marketing team to align on lead generation strategies.
• Maintain accurate records of sales activities and customer interactions.

Required Qualifications

• Ability to work independently while also being a collaborative team player.
• Strong communication and interpersonal skills to build rapport with clients.
• Previous experience in technical sales is a plus but not required.
• A commitment to providing outstanding customer service at all times.
• Strong lead generation skills with a track record of successful client acquisition.
• Excellent analytical skills to assess market trends and customer feedback.