Senior Field Technician

Position Overview

The CCTV/Access Control Senior Field Technician at Blackhawk Security is based in Honolulu, Hawaii (with travel to outer islands). In this full-time role, you will program, install, configure, and troubleshoot complex CCTV and access control systems while collaborating closely with clients. Enjoy competitive compensation and a robust package of benefits along with opportunities for professional growth.

Key Responsibilities

• Install, configure, and maintain CCTV and access control systems
• Utilize experience with Software House, Hirsch, and Lenel as a major plus
• Leverage knowledge of Genetec, Axis, American Dynamics, and Exacq as a major plus
• Work with electrified and mechanical locking hardware
• Configure and troubleshoot software for security systems
• Collaborate with clients to ensure systems are installed and serviced to satisfaction
• Troubleshoot and resolve issues with existing systems
• Mount and secure cameras, sensors, and control panels
• Run cables and wire connections for power, data, and signal transmission
• Test and debug systems for proper functionality and performance
• Work efficiently with team members to complete projects
• Adhere to safety protocols and regulations
• Provide training to clients on system operation and maintenance

Required Qualifications

• Excellent troubleshooting skills
• Degree in electronics and/or computer science is preferred (not required)
• Minimum 5 years of experience maintaining commercial access control and CCTV systems
• Proficiency in configuring and troubleshooting security equipment
• Strong technical skills and ability to work independently
• Ability to read and interpret blueprints
• Familiarity with Microsoft and other software tools
• Comprehensive understanding of networks, topology, and programming for routers and switches
• Attention to detail with a team-oriented attitude
• Excellent communication and customer service skills
• Valid driver's license and reliable transportation
• Ability to pass a background check

Benefits & Perks

• Competitive Compensation: $36.50 - $41.00 per hour, based on experience
• Comprehensive health and dental benefits package
• Dental insurance, Health insurance, and Health savings account
• On-the-job training and ongoing professional development
• Paid vacation and sick leave
• Dynamic and collaborative work environment
• Laptop, cell phone, and company vehicle provided
• Advanced training and many other perks
• Schedule: Monday to Friday with weekends as needed
• Willingness to travel up to 25%